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Suzy: +44 7807 828486
James: +44 7842 128280
Email: info@flashpointduo.co.uk

Privacy Policy

Effective Date: 14/08/2023

1. Introduction

Welcome to Flashpoint Duo! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [http://flashpointduo.co.uk] (the “Site”). Please read this Privacy Policy carefully. By using the Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1. Information You Provide

We collect information through our contact form for the purpose of processing bookings and providing our services. This information may include names, addresses, contact details, and other relevant information related to event bookings.

2.2. Automatically Collected Information

We collect analytical data through cookies and Google Analytics to improve our website content and user experience. Please refer to our separate Cookie Declaration for more details on the types of cookies we use.

3. How We Use Your Information

We use the information we collect from you for the following purposes:

  • Processing bookings for events and invoicing
  • Improving website content and user experience
  • Maintaining website functionality

4. How We Disclose Your Information

We may share relevant information with third parties under the following circumstances:

  • Event-specific details may be shared with relevant performers, including event venue addresses, contact details, and timings.
  • In the event of a legal dispute, information submitted through forms and email communication may be shared with Equity Union and/or legal representatives.

5. Data Retention

We retain your data for a period of 5 years in compliance with tax requirements.

6. Your Rights

You may request the deletion of your data if you have no outstanding financial obligations to us.

7. Security

We use SSL encryption to ensure the security of your data. Payments are only processed via BACS.

8. Marketing Communications

We do not engage in regular marketing communications.

9. Cookies

Please refer to our Cookie Declaration for details on cookies and how you can manage them.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at flashpointduo@gmail.com.